Privacy Policy

Lightstream bv, located at Businesspark "New Westral", Steenweg Deinze 150, 9810 Nazareth, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details

Lightstream bv
Businesspark "New Westral"
Steenweg Deinze 150
9810 Nazareth

+32 479 29 63 65
https://lightstream.be

Dylan Caufrier is the data controller of Lightstream bv
He can be reached at hello@lightstream.be

Personal data we process

Lightstream bv processes your personal data because you use our services and/or because you provide them to us yourself.

Below is an overview of the personal data we process:
- First and last name
- E-mail address
- Data about your surfing behavior across different websites (for example, because this company is part of an advertising network)
- Internet browser and device type

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities in order to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at hello@lightstream.be and we will delete this information.

For what purpose and on what basis we process personal data

Lightstream bv processes your personal data for the following purposes:
- To be able to call or email you if necessary to carry out our services
- Lightstream bv analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.

How long we keep personal data

Lightstream bv does not retain your personal data longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
Information we obtain through the contact form (name, company, email address) we keep for up to 1 year after sending the form.

Sharing personal data with third parties

Lightstream bv does not sell your data to third parties and only provides them if necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Lightstream bv remains responsible for this processing.

Cookies, or similar techniques, that we use

Lightstream bv uses functional, analytical and tracking cookies. A cookie is a small text file that during the first visit to this website is stored in the browser of your computer, tablet or smartphone. Lightstream bv uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer tailored content and advertisements.

During your first visit to our website, we have already informed you about these cookies and asked your permission to place them.

You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can always change the settings in this site yourself by clicking on the cookie preferences button at the bottom of any page.

This website also places cookies by third parties. These include advertisers and/or the social media companies. Cabinet Manager uses the following cookies:

Cookie: Google Analytics
Name: _utma
Function: Analytical cookie that measures website traffic
Retention period: 2 years

Cookie: Google Tag Manager
Name: _utma
Function: Analytical cookie that measures website traffic
Retention period: 2 years

Cookie: JSdeliver.net
Name: _utma
Function: Functional cookie that enables essential functionality on the website, in this case used to offer the website in different languages.
Retention period: 1 day

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your possible consent for data processing or object to the processing of your personal data by Lightstream bv and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you.

You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your permission or object to the processing of your personal data to hello@lightstream.be.

To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and National Register number. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Lightstream bv would also like to inform you that you have the possibility to file a complaint with the national supervisory authority, the National Data Protection Authority (www.privacycommission.be).

How we secure personal data

Lightstream bv takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not well protected or there are indications of abuse, please contact our customer service or via hello@lightstream.be.
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